On the eve of her innovative two-day holistic leadership programme at St Ethelburga’s Centre in the City of London on 9/10 November – entitled “Leading Systemic Dialogue: Unlocking Collective Intelligence” – renowned chartered psychologist and dialogue coach Sarah Rozenthuler shares the benefits of open and honest conversations for leaders, teams and organisations
- Builds trust. Without this vital ingredient, teams don’t work, leaders lack traction and projects fail. The quickest way to build trust is through being willing to talk about what matters most – and encouraging others to do the same.
- Inspires new ideas. People share their best thinking, work hardest and come up with their freshest ideas when they are engaged. The wealth of untapped intelligence in organisations can be best accessed by listening to people and helping them listen to each other.
- Cultivates collaboration. Without good dialogue, problems remain unresolved and “silo working” sets in. Good communication is at the heart of productive teamwork, successful projects and effective leadership. People who talk together create together.
Business Connection Corporate Team Jigsaw Puzzle Concept
4. Resolves conflict. Difficult feelings – resentment, frustration or disappointment – often fester if we don’t communicate them. A good conversation helps to clear the air and make space for something new, whether it’s a restored relationship, a gracious goodbye or an agreement to disagree
5. Improves relationships. We deepen our connections with people by talking openly and honestly. When we look beyond our own self-interested perspective and try to see others’ points of view, we build bridges with them.
6. Increases wellbeing. Research shows that people who have substantive conversations are happier than those who just do small talk. When we have time to reflect with each other, we feel more fulfilled in our work and wider lives.
7. Encourages creativity. To produce quality goods and services, we need the spark of new ideas which often emerge from the creative tension between different points of view. In a team, everyone holds a piece of the puzzle. The only way to complete the jigsaw is by finding a way to talk together.
8. Creates more meaning. Younger people entering the workforce (“millennials”) don’t just want to make money. They want high impact work and to feel that they can shape their destiny. Employees who are inspired by meaningful dialogue are more likely stay with their organisation than move on.
9. Opens doors. Finding the courage to speak out creates new opportunities. A conversation could lead to a pay rise, a promotion or an unexpected perk. Sometimes the next chapter doesn’t start until the threshold of talking together is crossed.
- Expands flexibility. Being skilful at dialogue makes us more agile. We are better able to understand others, see the bigger picture and come up with solutions that we might never have reached by working alone.
Sarah Rozenthuler will co-present the innovative skill-building programme Leading Systemic Dialogue: Unlocking Collective Intelligence with Edward L Rowland at St Ethelburga’s Centre in the City of London, 9th & 10th November, sharing tools to co-create lasting transformative change in organisations. For more information visit: http://www.wholepartnership.com/open-programmes/
Sarah is a leading international figure in the field of multi-stakeholder dialogue. A chartered psychologist and leadership consultant, she creates transformative change for global leaders and their organisations, including Old Mutual, EY, PwC, Virgin and the World Bank. She previously worked with global thought leader Bill Isaacs, founder of the consultancy Dialogos, and co-led the Leadership for Collective Intelligence programme for senior executives. Her book Life-Changing Conversations (2012) has been featured in numerous publications, including the Sunday Times, the Observer and the Huffington Post. More information: www.sarahrozenthuler.com
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Since 2004, Will Gethin has worked as a holistic explorer and travel writer, writing articles for the Independent, the Evening Standard and various lifestyle, wellbeing and environmental magazines, including Tatler, Harpers Bazaar, Resurgence, Kindred Spirit and Yoga Magazine. In February 2012, he set up Conscious Frontiers, a leading edge communications, speakers and events agency giving voice to the growing movement of people working to propel a shift in consciousness. Inspirational speakers represented by Conscious Frontiers include Peter Owen Jones, Graham Hancock, Dr David Hamilton, Tim Freke, Dr Jude Currivan and Sarah Rozenthuler. Prior to founding Conscious Frontiers, Will also worked as a communications consultant, promoting humanitarian and intercultural organisations like The Isbourne Foundation, IT Schools Africa, The Makhad Trust, Tribe of Doris and Afrika Eye Film Festival. And he founded a Guest Speaker programme at the Isbourne Holistic Centre in 2008, bringing leading edge conscious living authors and presenters like Byron Katie, Graham Hancock, Dr Masaru Emoto and Brandon Bays to Cheltenham to present educational talks and workshops. From 1993-2003, Will worked in music, consumer and arts PR for London agencies, ultimately working as Account Director for Virgin Megastore at Borkowski PR. Will is also a Contributing Editor to Life Arts Media.
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